1. General
By placing an order through our website, you agree to be bound by these Terms and Conditions. These terms apply to all purchases made through our online store.
2. Products and Availability
We strive to ensure all product descriptions, images, and pricing are accurate. However, errors may occur. We reserve the right to correct any errors and to cancel or refuse orders if necessary. All products are subject to availability.
3. Pricing and Payment
All prices are listed in U.S. dollars (USD) and are subject to change without notice. Applicable taxes and shipping fees will be calculated at checkout. Payment must be completed at the time of purchase using accepted payment methods.
4. Order Processing
Orders are processed within 1-2 business days. You will receive a confirmation email once your order has been placed and another notification when it has shipped.
5. Shipping and Delivery
Shipping times are estimates and may vary based on location and carrier performance. We are not responsible for delays caused by shipping carriers or events outside our control. Once an order is shipped, risk of loss transfers to the customer.
6. Returns and Refunds
We accept returns under the following conditions:
- Returns must be requested within 30 days of delivery
- Items must be unused, unworn, and in original packaging
- Proof of purchase is required
A 20% restocking fee will be applied to all approved returns.
Additional terms:
- Original shipping fees are non-refundable
- Customers are responsible for return shipping costs unless the item is defective or incorrect
- Refunds will be issued to the original payment method after inspection and approval
7. Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 30 days of delivery. We may request photos or additional information to resolve the issue. In such cases, we will offer a replacement, exchange, or full refund at no additional cost.
8. Order Cancellations
Orders may be cancelled within 24 hours of purchase. Once an order has been processed or shipped, it cannot be cancelled.
9. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the purchased product.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy. By placing an order, you consent to the collection and use of your information as outlined therein.
11. Governing Law
These Terms are governed by the laws of the State of Wisconsin, United States, without regard to conflict of law principles.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website.
Questions about these terms? Contact us at info@uidevices.com or 224.444.8484.